Facilities Management Services

Improve Your Customers’ Experience.

In the hospitality industry, customer experience is key. Facilities, and by extension facilities management, in hospitality are vital in ensuring customers have a pleasant stay or visit and a positive first impression. Something as simple as air conditioning can entirely alter a client’s view of your establishment and so it is essential everything, down to the smallest detail, is taken care of to ensure their comfort. With us behind you, this will never be an issue.

It’s no secret that hospitality can be a saturated sector, with new restaurants, bars and hotels opening all the time it is essential to keep up to the standards and demands. A clean, functioning and well-kept location is what will set you apart from your competitors and we can help you achieve this.

Give Yourself Peace of Mind

In addition to general maintenance tasks required, hospitality is heavily regulated in order to keep customers safe. A dependable compliance maintenance service is important in keeping your business operating within the law from fire safety to security. We can assist you so that you don’t have to worry about each and every regulation.

Health and Safety

It goes without saying health and safety in hospitality is paramount. Failure to comply with relevant health and safety legislation endangers employees and customers and can land you in serious legal trouble facing large fines and even a trip to court. Remaining compliant is essential in any business – but, especially in hospitality when you have a large amount of footfall in your hotel or restaurant.

Your facilities management programme should therefore include compliance maintenance, Magna can help ensure you are compliant with all relevant regulations including electrical, fire, gas, water, asbestos and air-conditioning.

Lower the Risk of a Shutdown

Downtime is the last thing you want in hospitality. Having to shut down a hotel due to critical equipment failure would mean hundreds, even thousands, of guests would have to leave or reschedule their stay leading to a huge loss in revenue and a whole host of unhappy customers. Similarly, restaurant shutdowns would lead to a large loss of revenue and many diners having cancelled reservations.

A planned preventative maintenance schedule ensures this doesn’t happen. We will design and implement this for you, outside of opening hours or when most convenient to ensure expensive issues are prevented rather than resolved.

Should the worst happen, MSG are on hand 24/7 with our reactive maintenance team to assist and get you back up on running as soon as possible. We’re there to help make any replacements or repairs as quickly and cost-effectively as possible.

Extend the Lifespan of Your Facility

Having an in-depth facilities management programme which includes planned, reactive and compliance maintenance can help extend the lifespan of your facility. A planned maintenance schedule can help by ensuring that maintenance tasks are carried out proactively, you can help reduce your chances of large-scale breakdowns and costly repairs – all of which help ensure your facility lasts longer.

Magna Services Group can help with all your hospitality facilities management needs – from planned and reactive maintenance to compliance maintenance and hygiene services. Get in touch today to find out more about how MSG can help your hospitality business.


How We Work

At Magna Services Group Ltd, we listen to what our customers want. As we have evolved as a business to offer more services, we have not forgotten the simple ethos that made Magna a leading UK maintenance provider.

Unexpected Issues

Facilities are complex and no matter the plans in place, things can go wrong. A robust reactive maintenance service allows you to react when the unexpected happens and helps to keep your business trading.

Cost Effective

An Magna reactive maintenance service covers you for the unexpected whilst also keeping the associated costs of reactive servicing to a minimum.

Keeping Your Employees Safe

As always, it will be better to prevent issues rather than react to them, but when a fault does arise having a reactive maintenance service in place can get your facility back up and running safely and to appropriate standards – meaning your employees are working in a safe environment.

Limited Personnel Requirement

Having a dedicated reactive maintenance team, like Magna, on hand means that you will need fewer staff to manage any issues that may occur. With a simple phone call, you can relax and be safe in the knowledge that the problem is being fixed, leaving you and your staff to concentrate on the day-to-day running of your business.

Call us today or fill out the form on our contact page and we will get back to you.

Why Choose Us


We employ qualified tradesmen who get the job done right first time.

Cost Transparency

We believe that it is best to be upfront and transparent with all our costs and no hidden fees.


We have many years working within the commercial building maintenance industry.


We’ll turn up as agreed not leaving you waiting around.


If you require a building or maintenance project, view our case studies to discover how we can help you.


View the range of Facilities Management services offered by Magna Services Group.

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